Implementing E-Government: Report of the Regional Workshop by United Nations

By United Nations

E-government is now a vital subject in info society in any respect degrees: neighborhood, nationwide, neighborhood or even worldwide. it may be outlined as a metamorphosis of public-sector inner and exterior relationships via use of data and communique know-how (ICT) to advertise better responsibility of the govt, bring up potency and cost-effectiveness and create a better constituency participation. international locations of the Asian and Pacific area interact in e-government, as they supply economical government-related info through sites and such a lot have already built a countrywide e-government approach. This local Workshop on enforcing E-government used to be geared up to arrange the nations within the Asian and Pacific quarter to absorb this problem and/or support them to enhance their e-government programmes.

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Implementing E-Government: Report of the Regional Workshop

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He also stressed the difference between open source and open standards; open source did not necessarily embrace open standards more than any other type of software. He stated that if Governments demanded interoperable products and services and multiple sources for products and services, then open standards needed to be supported in all types of software. The defining characteristics of open standards were as follows: Transparent development and maintenance processes Publicly available specifications 0 Objective criteria for conformance and testing 0 Documented rules of membership 0 Reasonable and non-discriminatory licensing Mr.

Such analysis required an initial benchmarking of all costs of doing business in the traditional way, in addition to estimating costs related to transforming the way business was done. The convenience of implementing new technologies was then measured through a comparison of traditional business costs and additional costs incurred by conducting business in the new Measuring the success of e-government Figure 15. Measuring e-government G2G interaction way. The level of satisfaction reported could also measure the success of G2G interactions: internal customer satisfaction was a key concept that might help in measuring the level of success with regard to G2G interactions (figure 15).

WorldPublic Sector Report 2003: E-government at the Crossroa& (United Nations publication, Sales No. 3); C. Guillemin, “Eadministmtion: la France au spetikme rang mondial selon I ’ O W , ZDNet France, 5 November 2003, ~ h ~ : / / ~ . z d n e t . ~ / ~ ~ 1 i t ~ ~ t e m e ~ 0 , 3 9 0 2 0 7 7 4 , 3 9 1 2 8 8 7 7 ~ ~ . h ~ ~ . Legal aspects of e-government Figure 12. 6France’s successful implementation of e-government was a good example of compliance by an individual country with a regional political initiative supported by a visionary plan of action.

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